THE VOICE OF NEVADA’S PROFESSIONAL TOWING INDUSTRY

Member Code of Conduct

• Maintain a high standard of business principles and avoid all conduct which could bring reproach upon this Association

• Comply with all federal, state, county, and city laws and regulations

• Abide by this Association’s Charter, by-laws, this Code and other policies adopted by the Board of Directors

• Employ truth and accuracy in advertising and soliciting, never mis-represent capabilities, capacity, experience, or locations

• Recognize and affirm the right of the customer to courteous, prompt and honest dealings

• Members and their employees shall refrain from intimidation, harassment, verbal abuse or assault of customers, each other, members of the public

• Promote friendly and cooperative attitudes to all members of the association

• Maintain strict confidentiality about pricing (Follow and comply with Anti-Trust Laws); not discuss pricing with any other members of the association

• Members shall not use their position within the Association for personal gain